If marketing creates and satisfies demand, digital marketing drives the creation of demand using the power of the Internet, and satisfies this demand in new and innovative ways. The Internet is an interactive medium. It allows for the exchange of currency, but more than that, it allows for the exchange of value. A business on the Internet can gain value in the form of time, attention and advocacy from the consumer. For the user, value can be added in the
of entertainment, enlightenment and utility; content marketing is one powerful way to create value. The reciprocity of the transaction is what’s important here – in other words, the exchange is a two-way street that provides benefit to both parties simultaneously. The Internet has changed the world in which we sell. It is not a new marketing channel; instead, it creates a new paradigm for the way in which consumers connect with brands and with each other.
The complete scope of marketing is practised on the Internet – products and services are positioned and promoted, purchased, distributed and serviced. The web provides consumers with more choice, more influence and more power. Brands have new ways of selling, new products and services to sell, and new markets to which they can sell. The roles played by marketing agencies are shifting too. So-called ‘traditional’ agencies are getting better at
Digital marketing while agencies that started
out as digital shops are starting to play in the traditional advertising space. More than ever, integrated strategies that speak to an overall brand identity are vital to achieving an organisation’s goals. Consumers are increasingly more fluent in their movement across channels and in their use of multiple of channels at once. They expect the same from the
brands with which they connect. Anyone still thinking in the old ‘traditional versus digital’ dichotomy is sorely out of date. However, marketing on the Internet does not mean throwing out the rule book on marketing and business principles. Instead, the Internet provides a new environment in which to build on these. Profit is still revenue less cost. The Internet does not
change that. Brands build loyalty among users who love their products or services. Users fall in love with products and services when their experience is tailored to their needs, and not the needs of the brand. More than any other type of marketing, digital marketing is measurable. This gives brands the opportunity to build tailored, optimised brand experiences for
Consumers Before you can delve
into marketing strategy, take a step back and consider the business and brand with which you are working. The end-goal of any business is to make money, in one way or another. Business strategy asks the questions: ‘What is the business challenge we are facing that prevents us from making more revenue?’ or, ‘What business objective should we strive for in order to increase the money in the bank?’ The brand is the vessel of value in this equation.
The brand justifies why the business matters, and what value its adds to people’s lives. The value of the brand is measured in terms of its equity – how aware are people of the brand? Does it hold positive associations and perceived value? How loyal are people to the brand? When you have the answer to this question, you can formulate a marketing strategy to
address the challenge or objective you’ve discovered.The purpose of a marketing strategy is to address a business or brand challenge or objective that has been revealed. An effective strategy involves making a series of well-informed decisions about how the brand, product or service should be promoted; the brand that attempts to be all things to all people risks
Becoming unfocused or losing
the clarity of its value proposition. For example, a new airline would need to consider how it is going to add value to the category and differentiate itself from competitors; whether their product is a domestic or international service; whether its target market would be budget travellers or international and business travellers; and whether the channel would be through primary airports or smaller, more cost-effective airports. Each of these choices will result in a
vastly different strategic direction. To make these decisions, a strategist must understand the context in which the brand operates: what are the factors that affect the business? This means conducting a situational analysis that looks at four pillars:Out of this, you can determine what the brand or product’s unique selling point (USP) is. A USP is the one characteristic that makes your product or service better than the competition’s – what unique
value does it have? Does it solve a problem that no other product does? Understanding customers In order truly to understand your customers, you need to conduct market research (discussed in much more detail in the next chapter). Try not to make assumptions about why people like and transact with your brand – you may find their values and motives are quite different from what you thought. Ongoing research will help you build a picture of what
Conclusion
particular benefit or feature your business provides to your customers, allowing you to capitalise on this in your marketing content. One important area on which to focus here is the consumer journey – the series of steps and decisions a customer takes before buying from your business (or not). Luckily, online data analytics allow you to get a good picture of how
people behave on your website before converting to customers; other forms of market research will also help you establish this for your offline channels. On the Internet, a consumer journey is not linear. Instead, consumers may engage with your brand in a variety of ways – for example, across devices or marketing channels – before making a purchase. Basically, even while the employment of D&I approaches in the transportation industry
obstacles related to security, communication, and cooperation, efficient integration of several workforces depends on resolving these areas. Implementing inclusive security policies, enhancing communication via training, and fostering cooperation via cross-cultural initiatives can help transportation businesses create a more inclusive, efficient, and harmonic work environment. Policies and Standards Value of Remote WorkDriven by global trends
Comments
Post a Comment
Terima Kasih Sudah Berkunjung Ke Blog Kosindo, Semua Artikel Yang disajikan dapat Bermamfaat.