Globally, chatbots are now used by such companies as Bank of America, eBay, H&M, Pizza Hut, Samsung, Microsoft, Amazon, Subway, Zalando, while in Poland they include Alior Bank, Bank Millenium, ING Bank Śląski, Warta Insurance, Pizza Hut Polska, GPW, Tymbark, and many many others. These days, the most common sort of chatbots available on the market are so-called rule-based chatbots, whose function is limited to running just in the area of specifi c, closed databases. Therefore, although there are often dubious views about the potential among the individuals who engaged with chatbots, the questions they posed went beyond the understanding of a chatbot at a particular point. Companies and brands have to decide what limits to impose as their bots develop over time since bots are meant to be dynamic, capable of learning and changing (Daugherty, Wilson, 2018, p. 94). The dynamics artificial intelligence (AI) development will clearly be associated with further developmen...
Company diversity and financial data We evaluated gender and ethnic/cultural diversity based on publicly accessible data from 1,039 enterprises in 15 countries worldwide. We gathered figures on the proportion of women and ethnic/cultural groups in the company, management team, and board of directors by reviewing corporate, annual, and industry websites. Our data collection includes the representation of male and female executives (by ethnic/cultural group) in line and staff positions at US and UK-headquartered organizations. Our data ranges from December 2018 to November 2019. Demographic data were not universally available for all companies in our dataset. As a result, the total number of companies studied for a specific association may not be the whole sample size. The exhibits show the precise sample size for each correlation. Financial data was sourced from McKinsey And S&P Global's Corporate Performance Analytics database. Profitability was calcula...