Globally, chatbots are now used by such companies as Bank of America, eBay, H&M, Pizza Hut, Samsung, Microsoft, Amazon, Subway, Zalando, while in Poland they include Alior Bank, Bank Millenium, ING Bank Śląski, Warta Insurance, Pizza Hut Polska, GPW, Tymbark, and many many others. These days, the most common sort of chatbots available on the market are so-called rule-based chatbots, whose function is limited to running just in the area of specifi c, closed databases. Therefore, although there are often dubious views about the potential among the individuals who engaged with chatbots, the questions they posed went beyond the understanding of a chatbot at a particular point. Companies and brands have to decide what limits to impose as their bots develop over time since bots are meant to be dynamic, capable of learning and changing (Daugherty, Wilson, 2018, p. 94). The dynamics artificial intelligence (AI) development will clearly be associated with further developmen...
integrated approach enabled the company to make an impact before its target audience of year old males49 . Event Marketing in India: Challenges and Opportunities There is little literature dealing with event marketing in the Indian context. Though India has had a centuries old tradition of folk theatre in the form of Ramlila and Nautanki, commercialisation of events is a more recent phenomenon. Indian industry is far behind its Western counterparts in the use of event marketing for attaining corporate objectives. In the West the ratio of below the line marketing to above the line is 60:40, but in India it is just the reverse. Although the scenario is changing fast, events are still primarily regarded as extra fanfare. They are not built into the strategic marketing plan of the companies, but used on an ad hoc basis. Events are usually long haul, but the horizons of marketing managers are getting shorter as they are under pressure to deliver short-term results. Hence more emp...